Service Cloud is the world’s #1 service platform. With Service Cloud, companies transform the customer and employee experience and deliver customer success with a connected and complete service platform powered by AI, automation and integration. Service Cloud empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded, ongoing training needed to deliver world-class customer service today and in the future. Across every channel — whether it’s messaging, video, communities, web chat, in-app, email, phone, in-person or even communicating with IoT-connected products — Service Cloud is enabling Trailblazers to put the customer at the heart of every service interaction and deliver personalized, consistent, transformative experiences across every moment of the customer journey.
Sponsor: Salesforce
